What does shipping cost you?
Shipping costs depend on order value. They will be calculated during check out. Unless your cart exceeds the amount of 39,00$! Then you'll get your order right on your doorstep for free! However free items don't qualify for free shipping and as we are sourcing our products from multiple vendors around the world, and we want to keep the costs low, packages may arrive in separate units.
In the unlikely case, that the customs got hold of an item and asking for Fee's to pay up on the regular price, the customer is liable to cover those occuring Fee's.
How long will my package take?
Depending on the Warehouse, demand and current stock, it usually takes 12-24 Business Days, until you'll receive your order. It depends on the location and product. Some products may require some handcrafting work in advance, that will delay the shipping by a few days.
Missing package(s)?In the unlikely event, your items won't arrive at your door, check the following things:
1) Has one of your flatmate picked up your item?
2) Is there a similiar address nearby, where it could have been mistakenly delivered to?
3) Call your post-office and ask them about your package
If those 3 steps were unsuccessful, don't hesitate and immidiately reach out to us on email@example.com.
We'll respond quickly and get the issue sorted!
Catclawsock wishes you a pleasant shopping experience!